The Personal Data Protection Act of Singapore (the “PDPA”) establishes data protection laws that govern the collection, use and disclosure of Personal Data and came into effect on July 2, 2014. Enable Business Pte Ltd “QuickHR” is a recognized Infocomm Development Authority of Singapore (IDA) Data Intermediary as a Software-as-a-Service (SaaS) Service Provider (IDA Cloud Booklet 2015). As a Data Intermediary QuickHR complies with the Protection and Retention Limitation Obligations of the Act. Details are set out below
The QuickHR.co website and QuickHR mobile application is owned and operated by Enable Business Pte Ltd, Limited Liability Company registered in Singapore and whose registered address is at Paya Lebar Square, #06-56, Office Lobby 2, 60 Paya Lebar Road, Singapore 409051 (hereafter “we”, or “us”). Enable Business Pte Ltd QuickHR is committed to protect your integrity and this policy (together with other documentation referred herein) describes the type of personal information we collect from you as well as how we process your personal information. This Policy applies to information we collect via the QuickHR website, QuickHR mobile application (“App”) as well as blogs and subdomains of the QuickHR website (together referred to as “QuickHR Services” or “Services”). When you use the QuickHR services, you are representing that you agree to the collection, use, storage, organization, automation, transfer and/or disclosure (together referred to as “processing”) of certain personal information in line with this Policy and applicable information and privacy protection laws.
Please note that QuickHR is management software service that enables employers to manage human resources including processing of employee claims, leave applications,pay reports, timesheet and related services. This policy applies to information collected in connection with the use of the QuickHR Service by employees as well as employers for the purpose of providing an effective human resource management cloud-based service. This Policy does not regulate the employment relationship between employer and employee or how the employer deals with employee information. If you are QuickHR customer or user established in the European Union (EU)/ European Economic Area (EEA), this Policy also accounts for our obligations under the EU General Data Protection Regulation (GDPR) and when we collect your information, we are acting as Data Controller as defined in the GDPR and as a Data Intermediary as defined by the PDPA. In accordance with our privacy and data protection policy, Enable Business Pte Ltd does not share information to third parties unless we are legally bound to do so.
Enable Business Pte Ltd QuickHR collects information in various ways depending on how you use the QuickHR Services. When you view the site, sign up and create QuickHR account , download the QuickHR App, ask for a quote or contact us, we may collect certain information including information that can reasonably be used, directly or indirectly, to identity you as a particular individual (“personal information”). Below are categories of information collected by the QuickHR Services.
We will collect all personal information you provide to us when you fill in our contact forms (for example when you contact us, ask for a quote, sign up for free trial of the QuickHR Service or when you create a user account). This information may include your company name, name of the contact person, email address, phone number, and mailing address. Please note that providing some of this information is not a legal or contractual requirement, but fields marked with a star (*) must be filled in since that information is required to be able to fulfil your request or registration application. Other information provided to us when you fill in our web forms is provided on the basis of your free consent.
We will only collect your personal data in accordance with the PDPA either directly from you or your authorized representatives, and/or through our third party service providers (e.g. partners, resellers). We will obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.
We enable companies to create a compressive human resource management database where they can upload, access and/or download employee data. We collect and store all employment data submitted to the QuickHR cloud service including employee names, birthdate, identification, certifications, address, phone number, and salary information. We also collect information regarding employee claims, claims, pay rolls, reports, timesheet, and other account information. Employees will have access to their own dashboard where they can update their profiles and track account relevant information. No employee will have access to other employees’ information. Human resource managers as administrators of the employee database will have access to employee data on the administrator user interface.
QuickHR encourages users to leave reviews, feedback or testimonials regarding their experience with the QuickHR platform. If you submit a testimonial, we will collect your name, company affiliation and content of your feedback.
Accessing some of the QuickHR Services may require payment. To process your purchase orders and billing, we may collect information regarding your preferred payment. This information may include your company name, email address, phone number, credit card information and billing address.
The QuickHR website and App automatically collects information about the internet protocol address and type of device used to access the site or download the App as well as the type and version of the internet browser used to view the website. In addition, the Service will collect data about user interactions on the site and/or App including pages viewed on the site or App and the time and date of accessing the Service.
We collect information about your visit and use of the QuickHR website and Service including but not limited to traffic data, location data or other communication data generated and supplied to us with regard to your use of the QuickHR Service. We may also use analytic tools such as Google Analytics and Facebook Pixel to track and analyse how users find our website on the internet and their experience when using the site or Service.
These cookies help to remember user actions on the site. They help for example to remember your password and username in an encrypted form so as to keep you logged in as you use the App or web platform. Persistent cookies are cookies which are stored in your device memory for a defined period of time or until you delete them manually. These cookies help to remember user actions and preferences over time so that we can personalise the Service to you. Persistent cookies may for example remember your preferred language or other display preferences for the website or App. When you use the QuickHR Service, we will save cookies on your device. Our cookies are harmless and they do not collect any personal information from you. You can avoid cookies by deleting or blocking them by adjusting your browser’s cookie settings. Please check the privacy and security settings of your browser to understand how to manage cookies. Please be aware that some elements and features on the site depend on cookies and blocking or deleting all cookies may seriously impact them.
We use personal information for the following purposes:
When you sign up to use our Service or App, whether as a company or an individual, we will use information provided on registration to complete your registration and create your user profile.
We use information to provide access to the QuickHR cloud platform and services. For example, we will use employee data to create and manage employee database where human resource managers can mage corporate human resource operations including scheduling, attendance and employee location tracking, manage employee hiring, training and appraisal data, track expenses as well as keep track of employee tasks, claims, benefits, reports and related matters. If you sign up for our free trial, we use your information to manage your free trial and provide access to the Service for the time of the free trial. We also use the information we collect to ensure that the content and database management service provided via the App or website is presented in the most effective way possible for you and the device used to access the Service. QuickHR’s aim is to make it easier for users to use all the interactive functions of its platform if they want to do so.
We use your information to communicate with you and answer your questions or inquirers when you contact us. We also use your information to send other information to your including for example our newsletter, notice expiry of free trial period or notice of upcoming events which can be of interest to you. If you use the QuickHR App, we may send you updates and news if you have enabled real time notifications. upcoming events, free trial expiry, support, leave requests, claim requests, timesheet requests and payroll requests.
We will use information collected about our users to personalise content, resources and human resource management operations to make it as useful as possible in accordance with your preferences. Information generated from the use of the App or website is used to analyse how the App or website performs so as to improve their user interfaces, design and functionality.
We will use your information to send direct marketing information through email to you when you subscribe for this service. You can unsubscribe from receiving further marketing communications at any time.
Our use of personal information as described above is carried out in accordance with applicable information and privacy protection laws on the basis that such information:-
To enable our effective use of your information, and to provide services to you, we may share some information to third parties. Such disclosure happens only in the following circumstances:
If you are an employee and you use or access the Service on behalf of your employer, your employer or human resource manager will access to your employment information as defined above for purpose of their human resource administration and management operations.
Occasionally we may contract or use other companies or persons to carry out services on our behalf. Examples include web hosting and maintenance services, marketing services, and/or parties who provide additional functionalities on the App or website. These third-party providers may be based outside of your legal jurisdiction. These providers will access only specific information which is required to perform their tasks or operations and do not have permission to use such personal information for any other purpose. This type of disclosure will be carried out under data processing and confidentiality agreements.
We may share information to our parent or holding company, Enable Business Pte Ltd, as well as companies directly or indirectly controlled by QuickHR which are involved in the provision, maintenance of the QuickHR cloud computing services, website or content in order to serve you better.
Enable Business Pte Ltd, QuickHR may disclose personal information to public authorities or crime prevention agencies if we determine in our discretion that we have legal obligation to do so.
We may disclose your personal data to other third parties without obtaining your permission first in certain situations which include but are not limited to: situations in which the disclosure is required or authorized based on the law and/or regulations and/or permitted by the PDPA or law situations in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of any individual.Situations in which the disclosure is compulsory for any investigation or proceedings
Situations in which the personal data is disclosed to an officer of a prescribed law enforcement agency, upon production of written authorization signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer.Situations in which the disclosure is to a public agency and such disclosure is necessary in the public interest
Where QuickHR or its assets are sold or acquired by another company, the assists, rights and liabilities as well as personal information of customers may be shared to the buyer or acquiring company
If we disclose your personal data to third parties with your consent, we will ensure the best efforts are taken said third parties to protect your personal data.
Enable Business Pte Ltd QuickHR is based in Singapore and we strive as much as possible to process all personal information in Singapore. To ensure that no data is transferred outside of Singapore, we use servers, databases and other network infrastructures which are based in Singapore. If you are an individual established in the EU/EEA, this means that your personal information will be transferred and stored in Singapore and therefore outside of the EU. QuickHR will take reasonable effort to store and protect data in accordance with Policy and offer adequate protection of personal data similar to that required by EU and other data protection laws. If your personal data is to be transferred outside of Singapore, we will comply with the PDPA laws in this matter, including
Obtaining your consent, unless an exception under the PDPA or the law permits us to do so otherwise,taking the necessary steps to ensure that the foreign organization receiving your data is legally bound by enforceable laws that require them to maintain a standard of protection that is comparable to the protection under the PDPA
Enable Business Pte Ltd QuickHR is hosted by the Amazon Web Service, one of the best and secure cloud services providers. QuickHR has adopted a number of measures to enhance the protection your information, and protect it from the risk of loss, theft and unauthorised access, alteration, erasure or disclosure. These measures include multi-tier encryption, automated backups, vulnerability scanning, penetration testing and regular malware scanning. Please note that even if we do our best to protect your information, you should be aware that the transmission of information over the internet is not entirely secure and we cannot guarantee the security of your information which is transmitted to the QuickHR Service or other third party. For this reason, the submission and transfer of your information occurs at your own risk.
In accordance with the relevant data protection laws, you have the following rights:
Obtain a copy of your personal information. You have the right to or request confirmation whether or not we are processing any of your personal information. Where we do process your personal information, you have the right to access your personal information and explanation on how it is processed. Under certain circumstances, you can request us to supply you an electronic copy of your information.
There will be a reasonable charge for the handling and processing of your requests to access and/or correct your personal data. We will provide you a written estimate of the charges, and we are not required to respond to or deal with your request unless you have agreed to pay the charge.
If you can demonstrate that personal information we hold about you is incorrect, you have the right to request that such information be updated or corrected.
Under certain circumstances, you have the right to ask for the erasure of your information. You can make such a request at any time and QuickHR will assess whether your request is tenable. Please note that this right may be circumscribed by other legal rights and obligations which permit or require us to retain certain personal information. In situations where request for erasure must be fulfilled as required by law, QuickHR will without undue delay erase such information as requested.
Where you dispute the accuracy of your personal information or where our processing activities are unlawful or if you thinks we, as a data controller, no longer need your personal information in relation to the purposes for which it was collected, you have the right to demand that we restrict the processing of such personal information until we have a lawful ground to process such data or, as the case may be, until such is updated or corrected.
You have the right to object to certain uses of personal data including for example to object to profiling activities which are carried out for marketing purposes or for example where we process personal information for scientific, historical research or statistical purposes. Please note that this right may be subject to other legal rights and obligations including for example where we have compelling legal grounds for the processing of personal information which override your objections or concern for individual rights and freedoms.
You can have a copy of your information provide to you in a structured, commonly used and machine-readable format and you can request us to transfer this data to another company/data controller.
If you would like to complain about the way we are handling your personal information or the exercise of your rights under applicable law, you have the right to lodge a complaint to your data protection/supervisory authority.
If your personal data is to be used by Enable Business Pte Ltd QuickHR to take a decision that affects you, or disclosed to a third party organization, we will take efforts to ensure that it is accurate and complete. However, this means that you should update us of any changes to the personal data that you had initially provided us. We will not be responsible for personal data that is inaccurate due to your not updating us about the changes to the personal data you had initially provided us.
Enable Business Pte Ltd QuickHR may revise this policy regularly and make changes as necessary to keep up with changes in our human resource management operations, developments in technology, and changes in data and privacy protection laws. QuickHR will always strive to communicate to you of any serious changes by email or via the platform. In addition, we will post the updated version of the Policy on the QuickHR website.
For inquiries, questions and other requests related to this Policy, please contact our Data Protection Officer via email at email@example.com or reach us our help desk at +65 69088158 or write to us at .
QuickHR reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. QuickHR will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.